For small tours, sleighs, or taxi service we require a 48 hour cancellation. Anything less than 48 hours will incur a full charge.
For weddings, parties, large reservations, holiday and peak season reservations (especially the two weeks around Christmas and New Years), reservations longer than one hour, or any reservation that requires transportation of horse and carriage, we require a 2 week cancellation. Any cancellation made with less than two weeks notice, will incur the full charge.
There is a $50 booking fee. Once the reservation is made, if you cancel outside of the 48 hour or 14 day cancellation time, you will be refunded any deposits minus a $50 booking fee.
A 50% deposit is required on all reservations to hold the date and time.